Toya Privacy Policy
Introduction
This Toya Privacy Policy explains how we collect, use, store, and protect your personal information when you use Toya (the “App”). Please read this Privacy Policy carefully before using the App. If you do not agree with any part of this Privacy Policy, you should stop using the App immediately.
We take user privacy and the security of personal information seriously. This Privacy Policy helps you understand what personal information we may process in the App, why we process it, and the rights and choices available to you.
What Information We Collect
In the App, you may provide or generate the following personal information (where applicable):
- Profile information: nickname, birthday/gender, and any profile photo you upload and set, mainly for display and management within the App.
- Plant-related information: plant information you add, used for display and management within the App.
- Customer support information: if you choose to contact us through “Contact Developer on WeChat” or similar options that open external platforms, processing will be handled by WeChat / WeCom or other third-party platforms under their own privacy policies.
Except as described above, the App generally does not collect other personal information without your active action.
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve App features: to display your profile and manage the plant content you add.
- To provide customer support assistance: when you initiate communication on an external platform, to guide you to the relevant external service page.
Do We Share Information with Third Parties
We generally do not share your personal information with third parties, except in the following cases:
- When you contact support via an external platform: your related information may be processed by WeChat / WeCom or other third-party platforms. Please review their privacy policies when using those platforms.
- To comply with laws or regulatory requirements: we may need to provide information where required by applicable laws or by government / judicial authorities.
How We Protect Your Information
We take reasonable security measures to protect your personal information, including but not limited to:
- Protecting local data through the iOS app sandbox;
- Limiting unnecessary data access;
- Managing data securely to reduce the risk of unauthorized access, disclosure, alteration, or loss.
No internet environment is 100% secure. While we work to protect your personal information, we still recommend using strong passwords and being careful when sharing information that may involve personal privacy.
How Long We Keep Your Data
While you continue to use the App, your profile and plant data are stored locally on your device. You can manage or remove local data by uninstalling the App or by deleting/clearing related content in the App (subject to available App features).
Your Rights and Choices
To the extent permitted by applicable law, you may request access to, correction of, or deletion of your information (where applicable). Because the App primarily processes and stores data locally on your device, uninstalling the App or clearing related data on the device usually allows you to manage and remove local data.
Protection of Minors
Special notice from Toya: if you are under 18 years of age, please obtain consent from a parent or guardian before using the App, and use the App under their guidance. The App will not knowingly collect or process personal information from a minor without parental or guardian consent (where applicable).
International Data Transfers
Profile and plant data in the App are mainly processed and stored locally on your device. If you communicate through or are redirected to WeChat / WeCom or other third-party platforms, data processing and transfers may occur in regions where those platforms operate. Please review the privacy policies of those third-party platforms for more details.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in App features or compliance requirements. The updated Privacy Policy will be posted on this page, and the “Effective date” will show the revised date. Your continued use of the App after an update means you accept the updated Privacy Policy.
Contact Us
If you have any questions or suggestions about this Privacy Policy or the App’s privacy practices, please contact us through the in-app “Contact Developer on WeChat” option.